Receiving cards and letters from the people that we have been able to help is the best part of the job. We have included a few samples below.

Tye,

Thank you so much for cleaning up our water mess! You did a great job not only drying everything out and having Carpet Surgeons put the carpet tacks and cleaned but you were very attentive to detail and always too time to answer my questions and concerns. Thank you for your professional care and concern with our home. It was much appreciated.

Thanks again,
Nicole and Dave

Dear Doug,

What a pleasant experience I had with you and your company in taking care of our water problem in our basement. All you your people were so nice and professional and they made it seem so easy. Besides that , all appointments and work were done on time and in accordance with there communication with me. What a concept, huh? That's not the case in so many transactions theses days.

Thank you doug for geeing so attentive, coming out to the house and inspecting all the work. That kind of follow up is so much appreciated by Freda and me. It was great to meet you and do business with you.

Go Buffs!

Bill
Cherry Hills Village, CO

All of the team member were friendly, They did a great job on getting our house back together after the broken pipe. Clinton was especially great in finishing up the last "Do To items"
Looks great very satisfied with your employees and the work they did.

Joy P.

To Whom it may Concern,
I called your company for an estimate in July and Trevor came to my home immediately and gave me a reasonable quote the same day as well as solved my basement problems because of the mold and junk there.

I was very pleased with the professionalism and work completed by all your staff, beginning with Trevor. Your staff removed all my boxes from my basement was a disorganized mess with 40 years of stuff in it. Kudo's to all the guys. I am a very satisfied customer and will definitely refer your company to anyone who has water problems in their home, mold, or if anyone needs any of your services. I will certainly call your company if I have need of your services in the future.

Satisfied Customer
Darlene
Lakewood CO

Dear Mr. Chancey,

On Thursday March 4, 2010 in the evening our downstairs sewer backed up it was quite a mess. Bill Smith Plumbing came early Friday morning to unplug the lines. The recommended All Dry to do the clean up. The crew were here within an hour of our call. Not only were they prompt, but also very professional in explaining how to clean up the disaster.
Unfortunately, I don't have the names of all of the men, but the project manager is Tye Gillan This morning they were back to check if all was dry enough to put things back - tomorrow we will regain some degree of sanity.

In todays environment, one does run into a great deal of slip-shop work - as my husband stated its wonderful to have service ornated company.
Please check on six or seven men who have been to our home and give them a great pat on the back and note in their personnel files. It is well deserved

Sincerely,

Elizabeth

As on aside, I'm giving my resident property managers your name incase of another disaster.

I've learned their names; Steve, Todd, Tony, Erik, Jason, and Wayne.

Travis-

I felt it was very appropriate to take a moment to thank you for all of your help in the last month. Your team was attentive, on task and firmly understand the sense of urgency of the project we worked on together. As a real estate agent, navigating through transactions is my primary focus. You made what seemed like a daunting situation (and potential "deal breaker) to me a very routine project. I would be happy to recommend your services at any time !!

Regards
Kyle M.
Pinnacle Real Estate Advisors
Denver, CO

Dear Mr. Chancey,

This is a special letter to inform you about the excellent work completed by Pete (carpet cleaner).
After the flood in my house, Pete cleaned the carpets like I have never seen! They look absolutely gorgeous! He did not rush through the job - He even cleaned under the beds!
Also, he gave me some hints on how to prevent a future flood! The best part was that he actually he went outside and disconnected the hoses from the spigots. He also gave me some advice on buying some outer sleeves for the spigots to prevent freezing and hence flooding.
Thank you very much Pete for all of your kind assistance!!

Sincerely,
Priscelle P.
Denver CO

To Greg, President All Dry

You and your employees did a tremendous job! I can't imagine anyone wishing to go through the ordeal I did with my little flood. However, I feel great. In fact my house never looked better.
Your people couldn't have been more helpful. They even took great care with all the little details of the job.

I'd recommend your company to anyone.

Thank you and Sincerely,

Kelson

Gentlemen:

We recently retained your services when we had a broken water heater at our residence on December 18, 2006. We appreciate your prompt and efficient service in helping us get back to normal. We were able to recover the cost of your services from our casualty carrier. According to the invoice received recently from your office, we owe you $2786. Enclosed you will find a check for that amount.

Sincerely,

H.E. C.
Littleton, CO

To Whom it may concern,

In August, 2003, we experienced the unfortunate situation of having a water heater leak which ended up flooding our newly finished basement. Travis Chancey had visited one of the agents office that I am working with and was able to personally meet with him and Understand exactly what his firm did in a situation that I was to experience soon thereafter. I realized the response time, professionalism, and the workmanship was critical in resolving a very difficult situation. All Dry Water Damage Experts exceeded my expectations in helping my family cope with a problem that would never happen to us. I would give them my strongest recommendation in servicing any water problems that might occur to any home owner. Thank you Mr. Chancey and All Dry experts for the job well done!

Sincerely,
Michael F.
Allstate Insurance

To whom it may concern,

I am writing this letter on behalf of Greg Chancey of Service Management, Inc. I contacted Service Management on February 4, 1996, when the pipes in my basement broke, flooding two rooms, soaking the carpet, two walls and the ceiling. Greg arrived exactly when he said he would, and proceeded to explain to me in detail exactly what needed to be done.

From then on, he took care of the carpet, contacted the contractor who did the drywall, and dealt directly with my insurance company, all of which saved me a great deal of time and stress.

Greg was at all times courteous and professional, answering all my questions in detail and with patience. The work done was excellent, and done in a timely manner. My phone calls were always promptly returned, and he always arrived exactly at the agreed upon time.

Through out the duration of the work, the area was kept clean, and no further damage was done when furniture was moved and equipment brought in.

Overall, I am extremely pleased with the work done, and would highly recommend Greg Chancey and Service Management, Inc. If you have any questions or concerns, please feel free to contact me.

Sincerely,
Tracy C.

Dear Mr. Chancey,

I want to thank you and to let you know about the excellent job the All Dry team did to treat the water damage in my home. I was guided through each step of the process by the All Dry manager who arrived at my home immediately after my initial call to your company. He began the process of assessment / resolution/ repair literally as soon as he arrived at my home. The All Dry manager addressed every issue from initiating the complex insurance claim to creating solutions for unique problems having to so specifically with my needs and my individual home. The manager and members of the All Dry team made certain the entire process involved absolutely no stress for me. Each All Dry team member involved with my home demonstrated the level of commitment and expertise that a customer hopes for. The staff did many extra things to resolve some unusual problems that arose in my particular situation. Because All Dry is a family owned business, each employee is invested in providing service of the highest standard and consistently treated me, my home and my pets with respect and consideration.

All Dry is simply the "Gold Standard" of professionalism and customer service. I hope you will allow me to provide a customer contact reference for anyone who is in a crisis of water damage to their home and hopes for a company that will provide resolution that is free of headaches for homeowner, because All Dry is absolutely the only company to call.

Most Sincerely,

Pam T.

Dear Mr. Chancey,

I would like to compliment the crew who performed the clean up of the basement of the home we are renting from Lu and Mary Jones at the above address, beginning on July 15, 1999.

The gentlemen who worked on the clean up of the basement were very professional, helpful, courteous, and hardworking. The type of work they do is unpleasant, at best, however, they managed to perform it with a high level of professionalism and care.

I would appreciate it if you would pass along our compliments and gratitude to the crew.

Sincerely,

Brenda
Englewood, CO

Dear Greg,

Enclosed please find the check from USAA for the work that you completed in my townhouse at Summit Park. I wanted to send you a letter to express my deepest satisfaction with your company and the way they handled my emergency.

From the very first contact, which was at 11:00 PM on a Sunday night to the follow through, I found your company to be extremely customer driven and very supportive in a very difficult situation. I would not hesitate to use in your services again if the circumstances called for it.

Greg, once again thank you for all your help and the excellent service I received from Jesse Drost and Steve Damron.

Shirley
Parker, CO

I am writing to share with you my compliments concerning your company and the employees that I have been served by recently.

Alex and Joe have not only worked their tails off physically, but have been such a delight. They are friendly, warm, considerate,and they do not promise anything they cannot accomplish. They are extremely helpful and thorough about their work, and are to be praised for their great representation of your company.

Tye, even though we have not met yet, has also been extremely professional and if not available contacted me immediately about concerns or other issues about the job. He communicates well and is available for questions and concerns. He returns phone calls. (fabulous)

It has been a very long time since I have seen young men work that hard, with such a great attitude and willingness to do the very best job they could. I commend them. I appreciate them and have and will call on them again should another emergency exist. You are blessed with some great employees. Hope that they can rub off some of the goodness to others they are working with in the future.

Sincerely

Nan S.
Strictly Independent/ Owner/ Manager of Morgan Residence

My husband and I wanted to send a note to let you know how great your team is. We had a sewer back up in our basement about a month ago and your company was called out to clean up the mess. Travis was AMAZING. His team was professional and most of all they were kind. It was a very stressful time for us and they made the process so easy. They moved all of our furniture and washed all of our kids toys… not to mention the wet mess itself. We had only been in our home for 30 days when the "flood" occurred so needless to say it was a sad to see all of our carpet and trim destroyed. Your team did not make us feel embarrassed or at fault for the problem. They were SO nice and great to work with. I hope no one has to go through what we did, but if they need a clean-up team we will surely recommend you guys.

Thanks again for your help! Have a great summer!

Sincerely,
Sarah
Layfayette, CO

"Thank you for making the repairs so painless. Your wonderful crew did a great job."

Marion B.

Dear Travis and Jim,

I wanted to take this opportunity to thank you and your entire team for the exceptional service All Dry provided to us.

We were first impressed at how quickly you came out to our house to meet with us, assess the situation, and recommend the best course of action. Following that, you and your people continued to be very responsive, professional, and helpful during what for us, was a difficult time.

The speed of cleaning and restoration of the entire house was amazing, and the fact that Jim took 100% responsibility to personally clean and care for our special Asian art, woven tapestry's, and Persian rug gave me a great sense of comfort knowing that some of the more valuable things in our home would be well looked after - and by someone with a great deal of experience.

Everything you and and your team said you were going to do was done on time and with great care.

Please be sure to thank everyone for us at All Dry who had a hand in restoring our home.

Sincerely,

C. Parsons and family
Litttleton, CO

"I was very pleased with the professionalism and work completed by all your staff, beginning with Travis. Your staff removed all my boxes from my basement, identified what was in the boxes, and cleaned the mold from the basement. My basement was a disorganized mess with 40 years of stuff in it! Kudos to all the guys. I am a very satisfied customer and will definitely refer your company to anyone who has water problems in their home. mold, or if anyone needs any of your services. I will certainly call your company if I have need of your services in the future."

Darleen M.
Lakewood CO

"Thanks for the prompt and efficient service. I am passing your company's name to my insurance adjuster, with a strong recommendation."

Ed L.
Denver CO

"I know my questions have taken a lot of your time and you've been extraordinarily gracious. Your patience and kindness means a lot to me. If I didn't have you to answer questions and guide the process, I really wouldn't be able to cope with this."

Patricia T.
Lakewood CO

"Thank you for assisting in the cleaning of the Ronald McDonald House. Your work is greatly appreciated.

PCUCA Board of Directors

"Thank you for making the repairs so painless. Your wonderful crew did a great job."

Marion B.

"I would like to thank you for the way you handled the water damage to our house in December. We both feel that your crew did an outstanding job; and all of your employees were very professional and caring."

Jo & Ross P.

"This letter is written to convey our appreciation for the fine service we received in connection with our damp basement floor and carpeting. The personnel you sent to assist us were most professional and attentive in the services they provided. They were such a pleasure to work with and so concerned about customer satisfaction - a rare thing these days!"

Annie A.
Cherry Hills Village

"All Dry Water Damage Experts exceeded my expectations in helping my family cope with a problem that would never happen to us. I would give them my strongest recommendation in servicing any water problems that might occur to any homeowner. Thank you Mr. Chancey and All Dry experts for the job well done!"

Michael F.

"Steve and I can never thank you enough for all you've done. We are ever so grateful for your hard work, expertise and continued assurance throughout our ordeal. You have worked so hard for us!

Yvonne M.

Travis - I felt it was very appropriate to take a moment to thank you for all of your help with my project in the last month. Tony, Wayne, and the rest of your team was attentive, on-task, and firmly understood the sense of urgency of the project we worked on together. As a real estate agent, navigating through transactions is my primary focus. You made what seemed like a daunting situation (and potential "deal breaker") to me a very routine project. I would be happy to recommend your services at any time!

Regards,

Kyle Malnati
Pinnacle Real Estate Advisors, LLC

Yelp review: 5 stars out of 5

If you should be as unfortunate as I was recently and have a hot water heater fail in your absence these are the guys to call. I was in Mexico and my house sitter discovered my finished basement awash from a hot water heater that had met its maker. Called me. We started with Tony Capra for the plumbing issues and I always recommend them. They recommended All-Dry to clean up the mess.

In short they were everything I could have hoped for. Responsive, detailed analysis of damage, exhaustive explanation accompanying their quote, and overall a pleasure to deal with. They referred me to a sister/brother company - Denver Construction Group - who acted as general for the re-construction. All were amazing. I can't speak to cost because insurance was paying and I haven't ever gone through an event like this before. But, as promised, when I arrived home my basement was in better than "pre-event" condition.

Thanks again for all your and your staffs' support and professionalism.

Dave Tyner